We’ve refreshed our website to keep up to date with security and keep your experience as easy and enjoyable as possible.

Nope. Nothing changes there, we love the recent updates we made to our app and My Account.

We can help! First check out our FAQs, you can search these easily above, and if you still need a hand, reach out to our team here.

Our tech team always love to hear from our users, as we always have you front of mind. Please fill out this survey about your experience of our refreshed website.

Better yet – you will go into the draw to win one of three $50 Contact energy credits.

A few reasons why your bill might be higher than normal and tips on bringing your energy bill down.

How to get your internet up and running.

All about paying your bill.

Here are a few things to consider when selecting the right plan.

All about moving house.

You've come to right place to find everything you need to know before you decide to join us.

You’ll find answers to questions like:

• How do your plans work?
• What are low user and standard user rates?
• What if I move into a new place and it’s been disconnected?
• What if I’m moving to a new place but someone is still living there?
• What if I want to switch to you from another power company?